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Connect BuildBetter with Salesloft to import your sales call recordings and transcripts. Analyze conversations with BuildBetter’s AI to extract feature requests, objections, competitive mentions, and other signals from your Salesloft calls.

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Why Connect Salesloft to BuildBetter

  • Call Recording Import: Import call recordings and transcripts directly from Salesloft
  • Participant Enrichment: Participant data is automatically matched and enriched with contact information
  • Provider Selection: Choose which underlying recording provider to import from when multiple are configured in Salesloft
  • Group Filtering: Restrict imports to specific Salesloft groups so only the conversations you care about flow into BuildBetter
  • AI-Powered Analysis: Process imported calls with BuildBetter’s AI to extract signals, generate summaries, and identify patterns
  • Unified View: See Salesloft calls alongside recordings from Gong, Zoom, Teams, and other sources in one platform

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How the Salesloft Integration Works

BuildBetter connects to Salesloft via API to import call recordings. You can run a full batch import of historical calls or set up incremental sync to automatically import new calls as they’re recorded. Import Method: Batch import or incremental sync Sync Type: One-way (Salesloft → BuildBetter) Data Imported: Call recordings, transcripts, participants

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Setup Guide

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Prerequisites

  1. Salesloft Requirements:
    • Active Salesloft account with Conversations enabled
    • Admin access for API configuration
  2. BuildBetter Requirements:
    • Active BuildBetter account
    • Admin privileges for integration setup

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Quick Setup

1

Navigate to Integrations

Go to Settings > Integrations in BuildBetter
2

Connect Salesloft

Find Salesloft in the integration list and click Connect. Authenticate with your Salesloft credentials.
3

Configure Import Settings

Choose your import method:
  • Full Import: Import all historical call recordings
  • Incremental Sync: Import new calls automatically going forward
If your Salesloft workspace uses multiple recording providers, pick the provider you want BuildBetter to import from.
4

Select Groups (Optional)

Pick the Salesloft groups whose conversations should be imported. Only conversations from users in your selected groups are synced, giving you precise control over what data flows into BuildBetter. Leave this empty to import from all groups.
5

Start Import

Click Import to begin syncing your Salesloft calls. Monitor progress in the integration settings.

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Group Filtering

Salesloft Group Filtering lets you scope imports to specific teams or regions configured in Salesloft.
  • Open the Salesloft integration settings in BuildBetter
  • Select one or more groups from the list of groups available on your Salesloft account
  • Save your changes — future syncs (and the next backfill) will only import conversations where a participant belongs to one of the selected groups
Group selections apply to both batch and incremental syncs. Updating the selection takes effect on the next sync run.

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Imported Data

When calls are imported from Salesloft, the following data is preserved:
  • Call Recording: Audio or video file
  • Transcript: Full transcript with speaker identification
  • Participants: Names, emails, and roles for each participant
  • Call Metadata: Title, date/time, duration, and call type
  • Source Label: Imported calls display the Salesloft icon for easy identification

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Viewing Imported Calls

  1. Navigate to the Calls section in BuildBetter
  2. Calls imported from Salesloft show the Salesloft icon as their source
  3. Filter by source to see only Salesloft calls
  4. All standard BuildBetter features work with imported calls:
    • Signal extraction
    • Search across transcripts
    • Document generation
    • Sharing and collaboration

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Analysis Features

Once imported, Salesloft calls are processed through BuildBetter’s full analysis pipeline:
  • Signal Extraction: Automatically detect feature requests, bugs, objections, and custom signal types
  • Summaries: Generate AI summaries of calls
  • Documents: Create PRDs, meeting notes, or custom documents from call content
  • Clustering: Include Salesloft call data in your analytics dashboards

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Limitations

  • One-Way Import Only: Calls are imported from Salesloft to BuildBetter. Changes in BuildBetter do not sync back.
  • Conversations Required: Your Salesloft plan must include the Conversations feature for call recording import.

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Support

Need help with the Salesloft integration?